Our packaging is made of approximately 70% recycled plastic. This way, we reduce the use of new materials and consciously ensure responsible resource management.
When will I receive my order?
Since each product is individually personalized for you, the delivery time is usually about 5 business days.
In rare cases, due to individual production and high demand, it can take up to 14 days. We attach great importance to care and quality – therefore, we take the time to manufacture each product with special attention.
Once your order has been shipped, you will receive an email with further information.
What are the return conditions
Each item is created individually for you. Therefore, returns or exchanges are not possible. This way, we avoid unnecessary returns and additional shipping – and prioritize conscious choices over excess.
Thank you for supporting this approach.
However, if your product has a material or manufacturing defect, we will, of course, take care of it. In this case, we offer a free exchange.
Please contact us within 14 days of receiving your order and, if possible, send us a photo of the defect. This will allow us to process your request quickly and easily.
How much is shipping?
Shipping is free for orders over €99. If the order value is below this amount, shipping costs are a flat €4.99 per order.
Why can I feel a material on the inside of my beanie?
For our beanies, the embroidery is made with a subtle stabilization on the inside. This material ensures that the soft, flexible fabric stays in shape and that the embroidery remains permanently precise and high-quality. It is an integral part of the manufacturing process and contributes to the longevity of the product.
